Return Policy
At Plus Bars, we offer a 14-day return window for our products. This means you have 14 days from the date of delivery to initiate a return request.
Return Eligibility Requirements
Be in the same condition as when you received it
Remain unused with original manufacturing seals intact
Include the original packaging
Be accompanied by the receipt or proof of purchase
How to Initiate a Return
Contact our customer service team at [email protected]
Wait for return authorization and further instructions
Once approved, we’ll provide you with a return shipping label
Package your item securely using the original packaging
Important: Items sent back without prior return authorization will not be accepted.
Product Quality & Damages
We take pride in the quality of our products. Upon receiving your order, please inspect all items immediately.
If you discover any defects, damage, or incorrect items, contact us right away at
[email protected] so we can evaluate and resolve the issue.
Refund Process
Non-Returnable Items
The following items cannot be returned:
Products purchased from other retailers
Items not directly purchased from www.plusbarsbrand.com
Sale items
Gift cards
Exchange Process
For the fastest resolution, we recommend:
Initiating a return for the unwanted item
Placing a new order for your desired product once the return is accepted
Timeline & Processing
We’ll notify you once we receive and inspect your return
Approved refunds will be processed within 10 business days
The refund will be issued to your original payment method
Please allow additional time for your bank or credit card company to process the refund
Note: If your order has already shipped, original shipping fees are non-refundable,
even if a refund is later approved.
Refund Status
If you haven’t received your refund after 15 business days from approval, please contact us at
[email protected]
Questions?
For any questions about our return policy or process, please don’t hesitate to contact our customer service team at
[email protected]